Sarah was running a small cleaning company in Cardiff employing 1 other member of staff. She had been in business for a little over 3 years and struggling to find staff for her business.
Although Sarah had a strong client base with around 30 clients she was having issues with staff specifically not being able to find enough staff to grow her business beyond the 30 Clients this meant that Sarah was having to work long hours through the week to make sure all the clients got the hours they wanted so she didn’t get to spend as much time with her children.
Sarah knew she had to resolve the issue as the 1 member of her team she did have wasn’t able to take on any more work, also, if she had needed to take any holiday or sickness then Sarah wouldn’t have had any resources to keep delivering the service to her clients. She wanted to grow the business so she could stop working sites and develop a business where she had a team of cleaners to go out and do the work leaving her time to work on the business not in the business and spend more time with her family.
Sarah came to one of the Home Clean Solutions recruitment seminars to learn about recruiting and building the correct team so that you can build a business. During the seminar she discovered the different options for the Home Clean Solutions Franchise from being a single sales agent to owning a dedicated territory that Sarah is able to build using the unique strategies and systems of Home Clean Solutions.
It’s always concerning making a large investment, Sarah’s main concern was about the initial investment and would it be value for money.
Home Clean Solutions eased these concerns by giving Sarah time to get to know us as a company and other franchisees before making any commitment from a financial perspective.
As soon as Sarah started working with Home Clean Solutions we were able to put her straight onto our training program. Our training program consists of giving her an overview of all the systems and strategies we use, how and when to use the scripts and setting a sales and marketing plan so that our franchisees know how to recruit in line with their sales.
Instantly Sarah’s work/life balance improved, she was able to start the recruitment process the same day, within 48 hours she had over 100 applications for the roles she needed to fill, from there using our systems sarah was able to whittle the applications down very quickly to about 10 applications and from there recruit the person she needed.
Home Clean Solutions gave Sarah a visual way to grow and develop her business, the real value that Home Clean Solutions ad is the ability to have support when Sarah faces challenges. All our franchisees have the opportunity to get to know one another through our monthly training and quarterly training where we all get together to do some great training.
Sarah has now been working with Home Clean Solutions for 6 months and has seen massive growth for their business. Sarah now has 4 team members working for her, Sarah now has almost 60 clients and only works 4 days a week meaning she has plenty of time to spend with her family.
“Working with the Home Clean Solutions has opened my eyes to how my business could have been with a little support. I didn’t have the knowledge to grow my business but now through the help of Gareth and his team we have grown larger and quicker than I could have ever imagined.”